Fresh memories linger in my mind when one fine morning on my way to the main gate a colleague of mine just brushed my shoulder roughly so as to gain access to the main gate to avoid signing the attendance book commonly referred to as the black book. I stood there and gazed at her. She had no apologies whatsoever. Then I asked one of the security guards what was happening .He smiled and said she was trying to get herself off the hook. Those were the days when one would risk being run by a car just to make it to the main gate on time.
However, things changed after the introduction of the Biometric clocking in system which was purposely created to reduce paper work and improve security as most attest to. It is a system mainly used for personal identification. As we are all aware introducing a new system or technology always comes with a lot of teething problems. These problems however fade as time goes by. The system is digital and any small hitch will bring about complications and the question of reliability will come up.
After conducting a few interviews, the ICT section noticed that majority of the staff members had gotten used to the system. However, only a selected few had challenges with the system. The selected few complained that the system is somehow failing them when it comes to detecting their fingers. They also said that they are wasting a lot of time trying to clock in or out of the system hence uttering actual time.
Speaking in an interview, Mr. Ben Kinoti the acting ICT manager said that it is never a smooth ride when it comes to technology. He adds that KICD staff members have embraced the technology quickly and it is a matter of time before all the challenges fade away.
If these hitches occur more and they are not related to any technicalities in regards to the system then it will probably mean that there is something that the staff members are not doing right. To improve efficiency in use of the system, therefore adhere to the guideline given.
1. Ensure that your hands are clean and there is no trace of oil, dirt or wetness for the system to capture your fingerprints
2. The system recognizes the finger that you registered with for the first time. Therefore use the figure that you registered with the first time so that you can avoid inconveniences.
3. Proper placement of the finger is also key. Ensure that your finger covers the lens of the biometric gadget. This means that you ensure the frontal lobe of your finger is properly placed on the lens.
4. Avoid using force because this gadget is digital hence touch-sensitive.
5. ALWAYS ask for assistance when in doubt.